Yates County Broadband Project Partner named “US Fastest Internet Provider for 2021” by PC Mag.
PRATTSBURGH – Empire Access, the local family-owned Prattsburgh-based fiber-optic communications company, has been named America’s fastest internet provider for 2021 by PC Mag, beating national and regional internet providers.
PC Mag’s “Fastest ISPs 2021” award is given to Internet Service Providers (ISPs) in the United States who provide the fastest Internet speeds to their customers. To compare ISPs, PC Mag uses a “Speed Index” score which measures upload and download speeds in megabits per second. They average the downloads and downloads together to create the PCMag Speed Index (PSI) to compare service providers nationwide; higher scores represent faster internet service.
For the United States as a whole, Empire Access topped all ISPs with a score of 366.2, while its closest competitor, Google Fiber, scored a distant score of 300.3.
“We are honored to be ranked number one in the country for the fastest Internet speed,” said Jim Baase, COO of Empire Access. “We take great pride in providing our customers with fast and reliable fiber optic internet service. “
“Yates County congratulates Empire Access on being named America’s Fastest Internet Service Provider,” said Nonie Flynn, Treasurer and Administrator for Yates County. “When we selected Empire as a multi-year partner for our $ 14 million broadband project, we knew they would be able to offer not only high-speed and reliable fiber-optic Internet access, but also competitive prices. . After reviewing various applicants, Empire Access also came out on top with high customer satisfaction ratings. They couldn’t be more worthy of this important honor and Yates County couldn’t be more proud to call them our partner.
Empire Access is a provider of fiber optic telecommunications services, providing high speed Internet, digital television, telephone and security services to homes and businesses, all made possible by fiber optic technology. These services helped them quickly expand to more than 25 communities in the Finger Lakes, Southern Tier and Northern Pa regions.
According to PC Mag, “the fiber optic service is much more reliable and is not subject to slowdowns hampered by the cable”. Customers have their own dedicated, non-blocking connection that is unaffected by congestion and weather conditions. Empire Access offers Internet download speeds of up to 1 Gbit / s (Gigabit per second) for very demanding needs, “perfect for video streaming, games and large file downloads.”
In 2017 and 2018, Empire Access was named the best ISP in the Southern Tier region by PC Mag, and the best gaming ISP in the Northeast in 2020.
Growth of Empire Access
Starting in 1896 with a single phone line in Prattsburgh, Empire Access has grown significantly as a local family communications provider, offering a wide range of products and services – from basic phone service to personalized phone solutions, including through scalable broadband fiber optic internet, basic to enhanced digital TV service and advanced security solutions. Responding to a variety of business and consumer needs, “Empire continues to expand into new areas with a strong emphasis on local and personalized customer service.
Developing well beyond their origins in Prattsburgh, Empire Access now offers fiber optic service in Arkport, Batavia, Bath, Big Flats, Binghamton, Burdett, Canandaigua, Canisteo, Corning, Dansville, Elmira, Elmira Heights, Endicott, Endwell, Geneseo, Geneva, Hammondsport, Hornell, Johnson City, LeRoy, Montour Falls, Mount Morris, Naples, North Hornell, Odessa, Owego, Prattsburgh, Penn Yan, Victor, Warsaw, Watkins Glen and Waverly in New York and Sayre, Athens, South Waverly and Troy, Pa.
In addition to fiber-based internet service, Empire also offers –
• Home and Business Phone Service – including various plans with business options for toll-free numbers, phone systems, voicemail, and more.
• TV Service – offering 100% digital picture quality, crystal clear HD channels, restart TV, whole home DVR capabilities, plus additional features
• Security and home automation – such as 24/7 video surveillance and home or business automation, the ability to remotely manage security, lock and unlock doors, control devices, adjust heating / air conditioning and more from a smartphone, or computer
• Advanced Business Services – Enterprise Wi-Fi, Business Email, Audio and Video Conferencing, Dark Fiber, and Metro Ethernet.
For more information or to speak to an Empire Access fiber expert, call 1-800-338-3300 or visit www.empireaccess.com.